These controversies concerning the relationships between citizenship pressure, OCBs and CCBs can be due to the ways that OCBs are calculated. Inside the literature, OCBs have usually been defined as spontaneous behaviours and rated by colleagues or leaders (e.g.two). Other-rated measurements are unable to identify the behavioural motivations fundamental OCBs1,eleven. https://www.youtube.com/shorts/ZsO9iQ1SGS4